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What Our Customers Are Saying

Frequently Asked Questions

How long after making a payment can I receive my order?

2 - 5 business days for express shipping & 7 - 10 business days for standard shipping. Our process time for orders in stock is 1 - 2 business days, and delivery takes 1 - 3 business days.

Do you sell texture samples or can I come over to see the hair in person?

We currently do not sell texture samples but our Shop Looks page is well curated to help you find a texture that is true to you. Our customer support is also available to help you through the journey to finding what's perfect for you.

How do I choose length?

This depends on the hair texture. If you don't know what length to choose, use a ruler or measuring tape and measure from the top of your ear to where you want the hair to reach and that is the length you should buy if you want straight hair. If you want kinky textured hair follow our hair length guide to know the right length for you.

What's the difference between Premium fibre hair and virgin human hair?

Hair extensions made from human hair can be heated (curled or straightened), styled, washed, and treated like your own natural hair. Hair extensions made from premium fiber cannot be washed, colored, straightened or washed. It is more sensitive and should be less manipulated.

Do you offer Wholesale/Agent opportunities?

Yes, we do. We produce our hair products in our factory and have the capacity to produce thousands of hair styles per month. If you're looking to resell our brand, white label our products, or create your own custom looks, contact us on hello@naturalgirlwigs.com

Can you recommend a hair stylist?

We currently do not have a list of recommended stylists but we suggest that you find a stylist in your area familiar with natural hair textured extensions. You can check out our styling videos for DIYs

Can't find an answer to your question?

Please reach out to support@naturalgirlwigs.com or message us on +2348166645967 (SMS & WhatsApp only)

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